Message Options | Scheduled Messages

Scheduling messages brings more than just convenience. It reduces stress by eliminating the need to remember sending times, enhances professionalism through well-crafted communication, and boosts productivity by enabling efficient time management.

To schedule a message:

Filter your audience as desired
Expand Message Options
Select Schedule a Job and select:
- a specific date and time
- timelapse (days or hours) to wait before sending

A pop-up will appear asking you to schedule or cancel. Click schedule and a confirmation message will appear.

To View What Messages Are Scheduled

Navigate to the Main Menu ☰ > Scheduled Jobs
Click the dropdown in the bottom left-hand corner and select Scheduled
All upcoming scheduled messages will appear

To Cancel a Scheduled Message:

Navigate to the Main Menu ☰ > Scheduled Jobs
To cancel a message, click the X on the far right-hand side of the desired message. A pop-up will appear asking you to confirm

NOTE: There is no minimum or maximum timeframe for scheduling.

NOTE: If a message is accidentally scheduled between 10:00 pm and 9:00 am local time, our blackout feature will prevent the message from going out until 9:00 am the next morning.

When could I use Scheduled Messages?

Operational Efficiencies

New resident welcome, move-in feedback and check-ins
Resident prior-discharge notices, post-discharge check-ins
External medical and dental appointments and transportation requests Consent for therapy or social services