To use Message Assistant
- Open a template or create a new message.
- Under Optional: AI Message Assistant, choose your audience (Resident Contacts or Staff).
- Create a draft of the message to be sent, and choose the prompt you need to:
- Correct message: Proofreads for spelling, punctuation, formatting, and grammatical errors.
- Improve message:Â Provides improvements and well-formatted content while keeping essential information.
- Shorten my message:Â Makes messages more concise while keeping essential information.
- To have Message Assistant continue to change and improve your message, type further instructions or guidance in the Or tell me how I can help you free text field.
- Use the Undo button at any time to revert to a previous version of your message.
A subject line will also be generated. Remember to double-check the message content and subject before sending.
Note:Â Access to Message Assistant can be managed in the Privileges section under Message Assistant Access.
Note:Â Message Assistant is only available with Message Type: Notification with Acknowledgment.
💡What else can you use Message Assistant for?
- New resident welcome, move-in feedback and check-ins
- Resident prior-discharge notices, post-discharge check-ins
- External medical and dental appointments and transportation requests
- Consent for therapy or social services
- General updates
- Visitation rules
- Regulation changes
- Facility hours
- Changes to food and leisure services
- Drafting a speech
- Preparing for a resident family call
- Fixing chart notes
- Employee onboarding surveys
- Staff satisfaction (eNPS)
- Leader reviews
- Agency/temp feedback
- Training
- Certificate/accreditation expiry
- Vaccination expiry
- Employee referral programs
- Employee benefit updates
- Open house
- Special event
- Resident outing
- Facility fundraiser
- Vaccine clinic announcements and reminders